Time saving! It's possible to inquire on deposits and to remit some money by making a phone call directly. The remittance commission of up to 6,000 won can be saved per transaction. We secure your banking transactions with a password and a security card. Service Guide Inquiry Inquiries on deposit/trust, loan inquiry, exchange rates and checks/bills in custody Transfer Transfer between the Korea Exchange Bank and other banks, reservation transfer, CMS account transfer and payment of loan interest, etc Credit Card Transfer of cash advance and various inquiries on settlement amount Consultation/Information Dacom electronic shopping service (simultaneous dealing with purchase of goods and Consultation on deposits and loans, information on foreign currency remittance and foreign exchange Fax advice Details of deposits/bills in custody, exchange rates and international interest rates (Additional application is needed.) Business hours 08:00~23:00 (365 days) Charge Free of charge between the KEB branches. Remittance to and from other banks: 600 won when remitting below 5 million won 1,000 won for 5 million won or more Phone Numbers of the KEB Phone Banking Center Nationwide representative No. : 1544-3000 (Local call charge applies everywhere in Korea without an area code number.) Seoul : 1544-3000, 1588-3500 Please call at 1544-3000, 1588-3500, if you are a client making an international call or using a pay phone. Application to use a transfer service The person, who wants to transact, should apply him/herself to a nearest branch with a bankbook, registered bankbook seal and an ID identifiable of a real name with which a client makes a transaction. Within 3 business days (4 business days including the date when an application is made) after applying for the service, a client should register a service password by making a phone call him/herself. Service Codes Major Service Codes 1 2 3 4 5 Balance Inquiry Account Transfer Exchange Rate Inquiry Deposit & Withdrawal Information Inquiry Loss of Article Report 6 7 9 0 Credit Card Other Services Connecting to a business branch staff Connecting to a consultant