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Electronic Banking Service
Electronic Banking Transaction
Article 1. (Purpose) The purpose of this General Terms and Conditions is to set forth terms and conditions on electronic banking services between Korea Exchange Bank (hereinafter "the Bank") and customers (hereinafter "the User"). Article 2. (Definition) The terms used in these General Terms and Conditions shall be defined as follows: 1. "Services" means Internet banking services, PC banking services, Telebanking services that the Bank provides through telecommunication channels. 2. "Telecommunication Channels" means the electronic device, such as PC, mobile, telephone, TV, PDA and other devices utilized by the User at the time of making use of electronic banking services. 3. "ID (Identification) " means the designated User-ID to verify the authentic users through telecommunication channels. 4. "Login Password" means the password to identify the User No. when the User logs on telecommunication channels. 5. "Transfer Password" means the password used by the User at the time of transferring fund through telecommunication channels. 6. "Service Password" means the password used by the User when the User utilizes telebanking services. 7. "Security Card" means the security means on which 30 random numbers are printed so that the User can type a different number when the User utilizes services through telecommunication channels. 8. "OTP (One Time Password) Card" means the electronic security device that creates a new password when the User utilizes services through telecommunication channels. 9. "Certificate" means the electronic information to verify and prove the fact that electronic signature authentification key is consistent with the electronic signature creation key owned by the User. There are two kinds of electronic certifications: publicly authorized Certificate issued by publicly authorized Certificate agency and KEB Certificate issued by KEB. 10. The term herein used in this General Terms and Conditions shall comply with 'General Terms and Conditions of Electronic Banking Transactions ' and new term shall be posted on the according telecommunication channels. Article 3. (Types of Services.) Types of Services that the Bank provides for the User are a variety of inquiries through Internet banking, PC banking and telebanking, transferring funds, opening or closing of deposit & trust, ex-import dealings, loans and repayment, Giro payment, credit card cash advance service, and registration of customer information. Actual information shall be pursuant as stipulated by the Bank. Article 4. (Identification of User) ¨ç Where each item of the followings is inputted by the User and verified the previously registered ones, the Bank shall deem the User identical and process transactions in conformity with instructions. 1. Internet Banking: User Number, Log-on Password, Account No., Account Password, Certificate, Security Card Password, or OTP card Password ; provided that the Bank makes certain exclusive cases instead of User Number and login Password, it may identify the User with the Certificate of the User at the time of logging on telecommunication channels. 2. PC Banking: Transfer Password (added), excluding the Certificate in Article 4.1.1. 3. TeleBanking : Resident Registration No. or Business Registration No, Service Password, Account No., Account Password, Security Card Password or OTP Card Password. ¨è The User Verification Methods in each item of Article 4.1. may differently specify 'Service Utilization Procedures' in accordance with telecommunication channels and kinds of security means of the User. Article 5. ( Registration of Service Account ) ¨ç The User shall select a withdrawal account before applying for the account registration with the Bank in writing. The User may register it through the according telecommunication channel pursuant to the security means of the User, provided that the Bank specify exclusion cases. ¨è The User shall designate a deposit account to register with the Bank, or otherwise, the Bank shall transfer fund into the deposit account selected when the User request to transfer fund . Article 6. (Registration of Password) The User shall avoid using common or accessible data for the User's password, such as his or her birthday, telephone no., name and characters, numbers and symbols that are easily recognized by the third party in registering a password with the bank. The Bank may request the User to alter the password at a certain term of period. Article 7. (Transfer Service) ¨ç The ceiling on the withdrawal account shall be within deposit balance in cash and loan ceiling by the point of transfer. ¨è Inquiry for reserved transfer (including reserved bulk transfer) and deposit of transferred fund into withdrawal account shall be completed by the time designated by the Bank and transaction hour of transferring fund into deposit account and transfer means, etc shall be consistent as stipulated by the Bank. Article 8. (Opening or Closing Service of Deposit and Trust) ¨ç In the event the Bank withdraws fund from the withdrawal account, at the request of the User, the Bank shall open the deposit account and trust account under the name of the User. ¨è Where the User applies for the issuance of bankbook or deed opened in Article 8.1, the Bank may issue the bankbook or trust deed after verifying the User with the presented confirmation document of the verifiable real name of the User, application form for deposit, seals or signature. ¨é The bankbook account or deed account issued pursuant to Article 8.2 may be limited in closing or partial withdrawal through the according services. Article 9. (Affiliated Service) The Bank may take a strategic alliance with other institutions and may not affirm accuracy of information, service available, observance of law, provided that the Bank receive information from institutions and provide the User with it. Article 10. (Limit of Service) The Bank may limit services in case the User consecutively inputs incorrect transfer password, security card password, or OTP card password, over the number specified by the Bank. Article 11. (Receipt Means of Service Fees) The receipt means of service fees for utilizing services shall be pursuant as stipulated by the Bank. Article 12. (Service Suspension, Alteration, Closing Etc.) ¨ç If the User intends to change or close the services, the User may apply for changing or closing the services either in writing or through telecommunication channels. The already registered applications by the User, such as reserved transfer and etc shall be automatically cancelled, provided that the User close the services. ¨è The User shall comply with the procedures specifically stipulated by the Banker, provided that the User intends to continue the suspended services or the suspended security means and password due to lost and stolen security means and passwords, or input incorrect passwords more than certain number of times designated by the Bank. Article 13. (Amendment of General Terms and Conditions) Where the Banker amends this General Terms and Conditions, the Banker shall post the proposed amendment to this General Terms and Conditions at a branch and on telecommunication channels for one month, and redeem it agreed by the User unless the User raises any dissents from the modifications within the according period in writing. Article 14. (Application Provision) The items which are not stipulated in this General Terms and Conditions shall be pursuant as stipulated by 'Terms and Conditions of Electronic Banking Transactions', 'Electronic Financial Joint Hub Agreement' and the according detailed rules for operation, 'General Terms and Conditions of Yessign Service , 'General Terms and Conditions of Yes-internet Bankbook , and each General Terms and Conditions of the according dealings'. Article 15. (Preferential Application) This General Terms and Conditions is just the translation of General Terms and Conditions of Electronic Banking Service in a Korean Version and in case of divergence of interpretation the Korean version shall prevail. Appendix. Article 1. (Enforcement Date) This General Terms and Conditions shall take effect on Dec. 1, 2001.